Discuss support.
Make an informed choice.
Before a placement is agreed, use these topics to discuss safety, support and suitability with the team. Ask for the current service information and the arrangements that would apply to the individual Learner.
Safeguarding and raising a concern
Ask the team for the named safeguarding lead, the safeguarding policy and the route for reporting or escalating a concern. Make sure you know whom to contact before a placement starts.
Risk and positive support
Discuss communication, sensory needs, known risks and the strategies that help the Learner feel secure and take part. Confirm how the support plan will reflect those needs.
Health and medication
Discuss any health information relevant to attendance. Confirm what medication support can be provided, who is responsible and what emergency arrangements will apply before agreeing a placement.
Personal care
Explain any personal-care support the Learner needs. Discuss dignity, privacy, preferences and the staffing arrangements required, and confirm whether the service can meet those needs.
Staffing and competence
Ask about the checks, induction, training and supervision relevant to the proposed support. Discuss any specialist skills or staffing needs for the individual placement.
Feedback and complaints
Ask for the complaints procedure, the appropriate contact and the expected response times. Discuss how the Learner can give feedback in a format that works for them.
Talk through the next step
A visit is an opportunity to meet the team, explain the support you are looking for and ask questions before making a decision.